Custom essays on Successful business plan
// May 11th, 2013 // No Comments » // Free essays
The goal of any project is to implement a specific product or service basing on initially set objectives, within the given timeframe, and within the limit of budget, resources and labour. In the course of any project there emerge challenges which were not included in the original plan. Project audit allows to determine major problems existing in the project and to develop solutions (Lock, 2007). Project audit also allows to evaluate the rate of the project’s success. The purpose of this paper is to perform audit of the Cleveland Callback Project and to formulate recommendations for successful implementation of the project.
1. Objectives of the project
Projects, as mentioned above, are based on objectives, The Cleveland Callback Project 2010 stated that their objectives were as follows:
To identify the household within the United Kingdom that had been upgraded by xxx limited.
Contact all upgraded household by letter giving explanation towards the control unit.
Introducing a temporary call centre in response to the letter.
Organize visits from Fire Prevention Officers and replace faulty control units.
The Cleveland Callback Project (CCP) is not in accordance with planned projects in respect that, the objectives does not include any responsibility and ownership defined. The Introduction, to any sort of cost and time is not mentioned, resulting in incompleteness of objectives and a disastrous start.
2. Project controls
In the Cleveland Callback Project (CCP), primarily established a Matrix structure which is defined as a group of people with similar skills pooled together to apportioned work. The Fire Prevention Authority (FPA) department was defined as the owner of the project, whereby, the head of the FPA was nominated project director who dedicated very little time on the project. The project was not clearly defined into processes, phases or related tasks. The CCP had poor Project management resulting in longer time in completion, absenteeism for contingency planning, high risk occurrence and weak conflict resolutions. The project should have at least developed some degree of management phases for instance, the 4-D Model Project Management Phases (Cohen & Graham , 2001). Table 1 shows project phases, according to the 4-D Project Management Model. (more…)




